Revocation instruction
1. Right of revocation
You have the right to revoke your contractual statement within a period of two weeks without stating reasons in written form (e.g. letter, fax, e-mail) or - if the goods were abandoned to you before the deadline - by returning the goods.
The period starts by receiving this revocation instruction in written form, but not before the recipient has received the goods (at repeated delivery of similar things not before receipt of the first part-delivery) and also not before performance of our duties of information according to article 246 § 2 in conjunction with § 1 clause 1 and 2 EGBGB and our duties according to § 312e clause 1 section 1 BGB in conjunction with article 246 § 3 EGBGB. For observing the revocation period it is sufficient to send off the revocation or the thing in time.
The revocation is to be addressed to:

Lotte Sievers-Hahn OHG
Bahnhofstraße 48
D-27386 Brockel
Fax: 0049 / (0)4266-1007
E-Mail: info@sievers-hahn.com


2. Consequences of revocation
In case of a valid revocation, both sides have to return the received services as well as, if applicable, drawn advantage (e. g. interest).
If you are completely unable to return the goods or if you return the goods incomplete or in a degraded condition, you have to compensate the lost value if necessary.
When surrendering goods, this does not apply if the degrade of the goods is exclusively due to examining it like for instance in a retail store.
In case of induced degrade by conventional use of the goods you can avoid the duty of compensation by not handling the goods like your own property and by avoiding everything that could effect its value.
Goods that can be shipped by parcel have to be returned on our risk.
You have to bear the return charges, if the delivered goods match the ordered goods and if the value of the returned goods is less than 40 Euros. You also have to bear the return charges at a higher value if we did not yet receive payment or partial payment as contracted at the point of revocation.
Otherwise the return shipment is free of charge for you.
Together with your written revocation you can request a DHL parcel label for the return shipment (only for parcel shipments within Germany) or the return charges will be paid by you in advance and will be repaid by us additionally to the invoice price.
Goods that can not be shipped by parcel will be picked up.
Obligations to pay must be fulfilled within 30 days. For you this period starts by sending off the revocation or the goods. For us this period starts with the receipt.

3. The right of revocation is excluded for custom-made articles.

End of revocation instruction